Offering a welcoming working environment and team, and a rewarding and varied position within a growing charity, we are looking for two compassionate and person-centred individuals to join our team.

Future Projects is a Norfolk-based charity that works with the local community to understand their needs and develops projects in youth work, education, media, information, advice and guidance. We deliver these missions via three core strands; Future Education, Future Radio, and Future Support.

This is a 2 year fixed term contract with possible extension subject to funding in April 2023.

The Role:

We are looking for two Life Connectors to work as part of the Loneliness and Social Isolation programme in Breckland, engaging with a range of vulnerable people to help reduce levels of loneliness and/or social isolation by introducing them to community-based services and support, increasing their social participation, and improving their overall wellbeing.

This Support Worker role covers the Breckland area, with the potential for travel across Norfolk, in a variety of locations including home visits.


  • Identifying and assessing service users’ needs to help remove any barriers preventing the individual from addressing their isolation
  • Developing creative ways to positively engage with people focusing on the wellbeing benefits of the services on offer, i.e. building new friendships and community links
  • Referring service users to services that can assist in reducing their isolation, such as community transport schemes, lunch and social clubs
  • Building rapport and trust with service users
  • Working with partner agencies to provide a package of person-centred support
  • Establishing strong relationships with referral agencies
  • Taking referrals from a wide range of stakeholders including self-referrals, and accurately record in the relevant system
  • Ensuring the effective use and support of volunteers in your area in a range of roles: connecting, filling in transport applications, escorting, marketing, championing the project


  • Experience of working with people who face more complicated life challenges
  • Ability to both empathise and provide person centered support
  • At least one years’ experience delivering support work, advice and guidance to vulnerable clients
  • Excellent interpersonal skills and the empathy, patience and tact to earn the trust and build a rapport with others
  • Strong understanding of safeguarding principles
  • Ability to motivate, encourage and support clients
  • Ability to work flexibly in response to client needs
  • Specialist qualifications, skills and training in a relevant field are beneficial but not essential

The application deadline for this Life Connector/Support Worker role is Friday 18th June 2021.